Most items ship via UPS from Ithaca, NY. After you enter a shipping address several options will be listed, showing shipping time and price. Please factor in one day for packing time before the package will enter the UPS shipping time estimate. For overnight or 2-day shipping (business days Mon-Fri), be aware that orders must be received by Noon (12pm) in order to be shipped that same day.* We cannot ship to PO Boxes.
*Orders are processed during regular business hours, Monday – Friday, 8am–5pm (EST) when the university is open. View estimated UPS Ground shipping times from Ithaca (zip code 14853) to addresses in the U.S.
Diploma frames, chairs and personalized items ship directly from the manufacturer and CANNOT be shipped UPS Next Day, 2nd Day, or 3-Day Select. On average please allow 4-6 weeks for delivery.
If you have any questions about your order, please contact us Monday-Friday from 8:30am–5:30pm (EST) by phone (800) 624-4080 (toll free) or e-mail: firstname.lastname@example.org.